Privacy Policy
At Anne's Family, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase on our website.
Information We Collect
When you make a purchase or contact us, we collect only the information necessary to process your orders and/or communicate with you. This may include your name, email address, phone number, order details/selections, mailing address, and the mailing address(es) of any applicable publication recipients.
We do not collect or store credit card numbers or other payment information. All payments are securely processed by our third-party payment gateway, including automated renewal payments. When you purchase a subscription, you will receive account access where you can cancel or update subscriptions and manage your payment information.
We do not collect email addresses or phone numbers for gift or group subscription recipients. We only collect mailing information necessary to fulfill the gift or group order.
Website Visitors (Analytics & Tracking)
Like most websites, we use standard analytics and marketing tools to understand how visitors use our site and to improve your experience. These services may place cookies on your browser to collect data such as pages visited, time spent on the site, general geographic location, device type, and referral source, as well as anonymous visitor statistics and general usage patterns.
If you interact with forms or make a purchase, we may link some of this data to your contact information for purposes such as marketing. You can manage or disable cookies through your browser settings at any time.
How We Use Your Information
We use the information you provide to:
- Process and fulfill your orders, including gift or group orders
- Send communications about your purchases, including reminders of upcoming renewals
- Send occasional updates, relevant content, or promotional information
- Analyze website traffic
- Serve relevant advertising
We do not send SMS text messages.
We never sell, rent, or share your personal information with third parties for marketing or any other purpose, except as necessary to fulfill your order (e.g., with our shipping provider or the Post Office) or as required by law.
Your Rights
You may request to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
To make such a request, please contact us at info@annesfamily.com.
Data Security
Anne's Family is committed to safeguarding your information and takes reasonable security measures to protect it. This includes storing your information on our secure CRM platform and using a secure payment gateway. However, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@annesfamily.com.